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Entrepreneurship 101

  I passed these two cuties 
  on my way home last night.
  There, just off of 6th Avenue
  in one of the busiest
  sections of Manhattan sat  
  Michael and Adriana,  
  working the crowd and
  selling lemonade. I've spent
  the last two days getting my
  mind blown @InternetWeek
  New York - if you haven't
  been following our live Twitter feed, check us out @_preneuring. I'm taking the day off today, but will be back again tomorrow. In the middle of all of the new technology available to us, the best practices for monitoring your Facebook, maximizing the advantages of location based platforms like FourSquare and Bizzy, it's easy to become overwhelmed. It's days like this that we need to be reminded what the basic principles of business and entrepreneurship are. Its about bringing a product or service to a customer that needs it. And nothing says that more than a cup of ice cold lemonade on a hot summer day. Thanks for the reminder guys!

How to get on People StyleWatch Online's Exclusive Deals & How to Handle the Placement

NOTE: People StyleWatch went completely digital in January 2018.

 

When you have a dad who is a doctor, no matter where you go you're stopped by people asking for his advice on various medical ailments or symptoms they may be experiencing.  When you're a publicist no matter where you go if someone finds out what you do they're going to ask you how to get on something, whether it be the Today Show, Oprah (may the show rest in peace), Lucky Magazine, Daily Candy, the Battle Creek Enquirer.....you name it I've been asked how to get into the publication or on the show.  Lately a question I've been asked numerous times has been:

How do I get onto the People StyleWatch Exclusive Deals section. 

If you aren't familiar with the section, it's a section of the heavily trafficked website that gives readers exclusive, limited time only deals on products deemed trendy/cool/"in" and a good fit for the People StyleWatch (PSW) readers.  Before asking how to get on this section, it's important to first ask: why would I want to do something like this for my brand? 

If you're a product brand, this opportunity not only drives people to your site to check out the item/site with the great deal (everyone loves to check out a bargain) therefore it acts as a mini-commerical for your brand.  Thousands of people will click through it every day and you'll be there online for at least a week.  At the very least they'll start to recognize your brand's name, what you sell and get a visual to associate with your name.  If they really love what they see they're going to use your coupon code to purchase one of your products.  As a publicist, I see this as a win-win for any client who is able to make this offer work.  Which leads me to the question that you really want answered:

How do I get onto PSW's online Exclusive Deals and How Do I Handle It?

As with most things in public relations, the real key to getting onto this website is to have a product (this is rarely if ever a place for services) that will appeal to the PSW readers.  If you're not familiar with the website, look at a backlog of PSW deals products and compare them to your own.  Their items are hip, trendy, stylish and rarely costs more than a few hundred dollars.  It's also important that your product be able to reach a large and broad audience.  Something too specific that will only serve a small portion and specific portion of the population aren't a great fit. 

When pitching the PSW team, be sure you send them a pitch that includes:

* An introduction (to both who you and your brand are)

* A link to your website

* A price range that your products offer

* Whether you're offering a sitewide discount or a discount on a specific item

* The discount you will offer their readers (usually between 15-50% off, more expensive items will be asked to give a higher discount)

* The length of time you will run this discount

They will then decide if your product is a good fit, and will suggest a date to you (usually with a 6 week lead time).

If they choose to you they will need a high res image (300 dpi or more) of the product you will be discounting, or if it's a sitewide discount, of a eye catching product shot that they can use to represent your brand.

In terms of the who do I pitch a PSW question, Tin Shingle members can click HERE to submit their PSW pitches at any time, non-members, it's best to reach out to PSW directly to be connected to the Exclusive Deals team, or use a media program or good old fashion networking to track down the contacts.

So I've been selected to appear on People StyleWatch Exclusive Deals, now what?

Getting great press is only half the battle, now you have to make sure you can manage it and leverage it!  Once you have the date sorted for the PSW deal to go live here's how you can prepare:

* Be sure the PSW team has the correct copy, pricing and discount code for your deal, make sure you know exactly when it will be running as well and confirm all of this.

* Be sure your discount code is loaded up into your online shopping cart and test it so that you can be sure it works when the deal goes live.  It's great to make the code something like "PSW2011" so you can track who is purchasing from this code.

* One never knows how much traffic & sales a placement will bring but it's best to be sure your website can handle the traffic and your inventory can handle any sales that may come in.

* Alert your brand ambassadors and brand communities to the upcoming offer:  share it on Facebook, Twitter, your company newsletter and with all your friends & family.  Do this prior to the placement and link to it the day of to get the buzz going!

* Send a thank you note afterwards to the PSW team for showing your brand some love. 

* Place the PSW logo and even a screen grab of the deal on your website/press page.

Remember that opportunities like these are not just about getting sales, they're about getting exposure and raising your profile, a well as validation by a trusted fashion team.  It's also great to get your brand in front of the StyleWatch team via exclusive deals as they'll now have you on their minds should any future fashion stories be a good fit for what you're selling!

Until next time, happy pitching!

 

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How Hyundai's Start-Up Mentality is Working for Them

A recent NPR business story by Sonari Glinton piqued my competitive spirit one evening while I was feeding dinner to my baby. The story looked at Hyundai's steady climb vs Toyota, and how they are doing it. The reporter likened that rivalry to the two lead characters in the 1950's movie, All About Eve staring Bette Davis and Anne Baxter. In that movie, Eve (Anne Baxter) is Bette Davis' assistant, and eventually overtakes her.

The report focused on Hyundai's start-up nature, youthful energy in an old good-old-boys environment, and how they have been aggressively ramping it up to be in front of new customers. I was left with the following business building thoughts:


Being deeply in tune with your people (aka customer).
I'm referring to your customer or client as "people" because that is what they are. Glinton refers to Hyundai's marketing campaign that promised that if you bought a Hyundai car and lost your job in that year, you could return the car. Hyundai studied their consumer, and realized that the consumer was afraid of making an investment in a car that they couldn't finish paying off if they lost their income. One of Glinton's sources thinks that only a handful of people actually returned their car, but it was a message that psychologically relieved Hyundai's consumer, and made the purchasing decision easier.

The start-up mentality is high-energy and quick-moving.
To call Hyundai a start-up at this stage of the game, compared to a start-up who doesn't have numerous production facilities established yet, signals to me that even a large business can shift into a start-up mentality. This approach encourages an aggressive strategy, and one that is deeply in tune with the needs of your consumer. As a start-up, you are closer to $0 than you are to $1,000,000, which makes you hungrier. And if you want to catch your profit, you have to be in tune with the needs and fears of your audience.

Watching and learning from your competition.
Sadly for your competition, they could be a great model for you to learn from. If they are going through a communication blunder, keep your eye on it (don't gloat or do a dance of joy), and watch how consumers respond to their crisis. This way, when you are making a business move that could result in the same fate, you can be on the offense in building an effective strategy.

Go Go Go.
Companies, from start-ups to bigger guys like Hyundai, have to be persistent in business building. Which can be overwhelming if you have a lot of ideas and only so much time. You can still go go go if you plot out a list of goals you want to accomplish. This could be reaching out to a new prospective promotional partner to discuss terms of a deal you are working on together, or writing a blog post for your business. Keep pushing yourself to balance the small things with the large things, but know that every step you take a step to a stronger business.

Having the mind of a start-up can be exhausting and trying on your family life, if you want to be working out your ideas, but also want quality family time. Our Tin Shingles are doing that every day, just like you. Some of them have opened up their daily challenges to us in our Diary of a Small Business series. Hook up to it in your RSS feed or follow it on Twitter at #smallbizdiary or just watch for it in our newsletter. You'll see similar entrepreneurial drives, achievements, frustrations and more. After all, the start-up is an exhilarating and exciting business approach!

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Business Crush: Crushing on Clif!

Clif BarYou may have seen Clif Bars in your local grocery store, pharmacy, at health food stores, etc.. They're usually pretty identifiable as there's usually someone on the 'cover' doing something incredibly sporty - like climbing a mountain or something. Clif Bar makes Clif, Luna, Clif Mojo, Clif Shots and Organic Z (aka Clif for kids). But Clif isn't just about whole grain goodness, they've got soul and a story to tell.  The company is one of those home grown success stories. A guy in his garage wanted to make a better mousetrap - or in this case - a better energy bar to fuel his 175-mile bike rides. That desire led founder Gary Erickson to create not only the Clif Bar, but a company built on 5 key aspirations:

  • Sustaining our Planet
  • Sustaining our Community
  • Sustaining our People
  • Sustaining our Business
  • Sustaining our Brands

Along the way, Clif Bar was named one the nation's fastest-growing private companies from 1997-2000 by Inc Magazine. It's been nominated as one of the Healthiest Workplaces for Women (Health Magazine, 1993). They been given awards for doing business right - from The Greenies to the California Climate Action Champion Award. Gary himself has been presented with awards for innovation and was named one of the best bosses in America (Fortune Small Business Magazine, 2003).
Sure, I love a little whole grain goodness just as much as the next gal, but what I really love about Clif is their spirit and the fact that they've remained true to what they believe in from the start.

They're one of those companies that's a true inspiration and certainly worthy of a Business Crush! You can read more about Clif in one of the Tin Shingle recommended reads, Small Giants: Companies that Choose to Be Great Instead of Big

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Five Things That Weight Watchers Can Teach Us About Business

When it comes to finding inspiration - you never know what might strike you! As I was contemplating going to a Weight Watchers meeting this morning, I started thinking how we could all learn a thing or two from Weight Watchers about starting a new business

1. It's going to take some time. Change doesn't happen overnight
Just like all the extra poundage that we put on - it doesn't come off all at once. And a business doesn't usually start overnight. It takes work and planning and persistence.

2. If you work it, it will work.
If you make your list and map out your plan, you can accomplish your goals. You just have to keep at it and tick the baby steps as they come. Same with weight loss. Each pound is an accomplishment

3. Surround yourself with like-minded people for support.
I think of those WW meetings like group therapy sessions, everyone in the same boat learning from each other. So find yourself a support group for entrepreneur's. For me, that's www.tinshingle.com which is a great community of people just trying to make it happen

4. If something works, don't f*k with it, but if it's stagnant, take a new look.
WW hasn't made any changes to their Points system in 10 years until this last year with their new version. And, it's getting people excited again. Same with business. Once you get going and are on this great trajectory its amazing, but when things start to slow and then grind to a halt, take another look and see if there's some 'tweaking' that can be done

5. If at first you don't succeed...
Did you know that the average WW member has tried WW three times. Same with starting a new business. We all know that a lot of good ideas and businesses fail. The idea though is to pick yourself up and start again.

So get out there - every day is a new day and a new opportunity to make a difference. Go get 'em...

Thanking your Customers: A Great Experience with Delta

I've been a loyal Delta customer ever since I moved from Atlanta to New York - 14 years ago now. I'm a pretty frequent flier and last year I made Gold Medallion status. Now those of you who have 'status' know what having and keeping your status means - you get upgraded more frequently, you get to go through the Priority line in security (HUGE, especially when trying to make a dash for a flight home from the West Coast), the free cocktail that comes when you print your boarding pass out at home. All of those little perks as an automatic ‘thank you’ for my business.

Before today, I've never been thanked personally though by a Delta employee. Molly, the head stewardess on my flight to San Francisco, however completely changed that and ensured that I’ll remain a loyal Delta customer for at least the next 14 years. At the beginning of the flight, she went down the list and personally thanked each and every Medallion member for our continued loyalty to the company. It took MAYBE 10 minutes of her time to do the whole plane. But man, how much does that personal touch add to the customer experience? I can tell you, I'm going to remember this flight for a long time - all for Molly's taking just a few minutes to say ‘thanks’.

Too often, we miss out on opportunities to personally thank our customers. We take for granted that if our customers receive their products, utilize our services and don't complain that we're doing a good job. But maybe that’s not enough.

Tell us - how do you thank your customers?

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Business Crush: Whitney Andressen of Bikini Thief Steals the Show

cute maternity bathing suitsFresh off of her amazing showing in this year’s Sports Illustrated SwimSuit issue, we caught up with Whitney Andressen of Bikini Thief to ask her a couple of questions about her business, how she dreamed it up and who inspired her along the way;

A cute maternity swimwear line is such a great idea! Who inspired to you to develop it?

I myself have never been pregnant but i have 2 beautiful nephews and SEVERAL of my close friends on Martha’s Vineyard (where i grew up) have babies. The Vineyard harbors an amazing community of women who are strong, empowered, beautiful and whom I've always seen celebrate pregnancy as this incredibly beautiful time, which it is! I wish all pregnant women could feel beautiful and sexy when pregnant.

When I was 7 months pregnant, my little sister got married on the beach in Key West FL. I dreaded going bath-suit shopping – even more than I usually do. So, I wore my old string bikinis, which while they worked, because I could tie them differently, I didn’t feel very attractive in them! What were you hoping your maternity wear could help us preggers do differently?

Most of my friends wore their own bikinis throughout their pregnancy too because cute maternity wear is so hard to find. I wanted to create comfortable, functional maternity tankinis that were still flattering and were sexy in the details. For instance, St. Barts is sophisticated in its color and prints, but i love the sweetheart neckline that shows off amazing cleavage. I mean, why not!? And the fun color and prints are flirty, get you noticed walking down the beach, but really comfortable too. So I guess I tried to find the balance between comfort and style in a market that is finally coming into its own. I don’t think our mothers had half the choices women of my generation have. I want to help take it a step further. I want to design Maternity Bikinis next! But with Tankinis you can brown your belly or cover it up - whatever you’re feeling that day.

Where do you look for design/fashion inspiration? How did that impact what you ultimately developed? 

As far as my desire to do a maternity collection my upbringing has been my inspiration. I have had the most amazing female rolemodels in my mother, my older sister, and the women who I have watched become young mothers on Marthas Vineyard.

For fashion inspiration, New York inspires me everyday. Its everywhere you look on the streets, in windows, museums, stages, subways, everywhere. For this collection I combined that with the inspiration I received in my travels to beaches around the world like Thailand, Greece, Costa Rica, etc.

And since this was my first collection, there was a lifetime of inspiration that I just poured into doing whatever I wanted, definitely didn’t follow what was trendy or "colors" of the season. I just had FUN!

And when we talk inspiration, we have to talk your business crush… Is there a business that you have a little crush on? How have they shaped what you've done with Bikini Thief?

I've always loved Letarte swimwear. It was started by 2 sisters, Michelle and  Lisa who lived in Hawaii at the time. Besides the obvious island parallel, they just have a great Bohemian, surfer girl style and colors that i have always loved. And I love that 2 sisters started it together and built it from the ground up! In addition when they were still relatively small (maybe 2nd year in business when they were still a little company) they got one of their suits selected for the cover of Sports Illustrated Swimsuit Edition – every swim designers dream! When I was dreaming of starting my company, I always thought, if they can do it, I can do it too. And actually we were just featured in Sports Illustrated, (not the cover) but in the magazine and on the website, and we have only been in business for a year, so they helped inspire my drive for that.

For more on Bikini Thief – check out member Jess Zaino’s blog on Glamour Magazine’s Young & Posh Blogger Network or to shop Bikini Thief’s sultry line of swimwear, check our their site at www.bikinithief.com

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Diary of a Small Business Owner, nomie baby Edition: Chunk It

* Missed Katie's last Diary entry?  Check it out HERE!

"Chunk it"

I don't know about you, but there are many days that I tackle my "to do" list, and it just seems to get longer.  This is especially true after a great and productive meeting.  I always end up leaving the meeting feeling energized, but also overwhelmed by all the new projects or things "to do."  Very often this feeling can lead me to feel that there is so much to do, that I don't know where to start, so procrastinating sets in, which of course gets me no where.

I remember sitting in my daughter's teacher conference a few years ago, and it was suggested that since my daughter often has very big ideas, the best way to approach them without getting frustrated and sidetracked, is to "chunk" the assignment.  This was wonderful, practical advise, and I have found that I use all the time in my own day to day life and in business.  Now when my "to do" list seems daunting, I "chunk" it!  I pick one or two items to tackle a day, and check them off.  Of course, there are times when I get sidetracked, but I have found that when I pick one or 2, I am usually able to accomplish them by the end of the day or week (especially since my days often don't end until very very late)!

I also have to continue to remind myself that things take time, and living in a world of instant gratification, this is often hard to remember and live!  In the fall, after a year since my original outreach email, a major retailer signed the papers and took nomie baby products for their online store.  I was thrilled, but also wanted to be in their stand alone bricks and mortar stores.  I was told that they would see how things sold online first, and if they were happy, they would order for their stores.  That was in the fall.  Last week I saw the first of their orders for these stores.  It was not only thrilling to get the order and to see that they were happy with sales, but it was once again a reminder that " Petit à petit l'oiseau fait son nid...little by little the birds build their nest."  When I played competitive sports, this is what my teammates and I used to say to each other throughout the game, and it makes sense  building a business as well!
 

Diary of a Small Business Owner, Hold Your Haunches Edition: Capri, Loyalty & Family

Last week we promised new styles and this week, we have one! The Hold Your Haunches capri style was released to much acclaim. The release of the capri served to remind us what we know, but always like to have reinforced-our pants are friends to all who try them; we've really got something here!  After announcing the availability of Hold Your Haunches capris, we had an influx of orders placed. The majority of orders were from women who already have the original bootcut style!

Customer and Brand loyalty are essential to success, and while we are small, to see Brand loyalty for Hold Your Haunches has put a definite spring in our step. The leggings are moving along in the prototype phase and should be available for purchase sooner than later. We hear you Ladies!

With Mother's Day having just passed, there has been a lot of dialogue about balancing being a small business owner/entrepreneur and an engaged and available mom. Every woman in this position knows it is a juggling act involving prayer that no balls get dropped. We Head Haunchos love our product and love our families and are working on balance and integration at the same time. Next week, we are going to Dallas to show and SELL at the Ultimate Women's Expo. We have decided to take 2 of our daughters with us and make it a "girls' trip". 

The girls will get to have time with their moms, visit an exciting city and hopefully be empowered by seeing what hard work and and nerves of steel can do... you can execute what is a superb idea into a business of your own and still be present for those you love!
 

Content Begets Press: Reason #43 to Blog

This week, Sabina and I were contacted by three different press outlets to give quotes about something business related. And just today, Sabina saw via her Google Alerts that she was quoted in an article about why Daily Candy is good for small business, but she never gave an interview for it.

What you ask? Never interviewed? Never pitched? Yes, that's right. We got press while we were sleeping. Journalists are taking to the Google and searching for what they need, and either pulling quotes from existing articles online, and/or going to your Contact Us page to ask your business a specific question.

How do you get this magic press? Blog. No matter what kind of business you have, whether it be a bike store, glass blowing shop, real estate office, virtual assistant business, anything. People are looking for what you have to say, because you know it best. To illustrate, here are the subjects for which we were contacted (keep in mind, I have 3, soon to be 4 websites I run, and Sabina and I both can produce content about a myriad of things on this blog):

Quite a variety! Imagine what else people are searching for!

Blog it UP!

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