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Taming the Inner Dragon Voice with a Business Crush

Alabama Chanin pincushionThe output of the fashion company, Alabama Chanin, is a gulp of inspiration to me. They are a girl/business crush for me. I even, accidentally, work with one of her stitchers for my small and sporadic production runs for Katie James. As with most of my crushes, I don't put a lot of research into them because A. it would drive me crazy with impatience of wanting to be more like them right now this instant, and B. I don't make the time, but should make more time to learn about what makes my crushes tick.

This morning, when I finally left my daughter and babysitter to come upstairs to seclude myself in my well-lit, quiet bedroom to work, I clicked through earlier emails before committing to finish the production of our member-only newsletter, that was due Monday. It's Tuesday (ahem: now you see, dear members, why we are not clockwork around here).

Sabina is a dedicated forwarder of inspiring articles. She makes time to read articles every day. She forwarded one to us that was the column by Natalie Chanin on EcoSalon. She asked us to read it with our full attention. So I did (sorry dear members, the newsletter is delayed another hour).

Natalie wrote about what a day in her life looks like, and how she balances home and work with motherhood. There are lots of articles on this, and they are all helpful to read. But from Natalie, I have not read this yet, and was hooked. You should do as Sabina says, and read this article with your full attention. It has stirred many thoughts for me that were already brewing, and helped to put a muffle on some "dragon voices", which will hopefully die away. Natalie broke down her article into main thoughts she lives each day for. I plucked some highlights for you:

BACKGROUND: Like I said, I don't know their full background, but I first learned about Alabama Chanin while reading about their show at Fashion Week one morning on the subway while reading the paper. Then, a friend of mine worked on a documentary covering them. Shortly thereafter, they closed up shop, or stopped in the way that they existed.
"You might be surprised to learn that my small business today makes much more actual profit – what we really want to have – than my larger company did a decade ago because we have chosen to set and achieve smaller goals on the road to larger aspirations."

BACKGROUND: When my New York based sample studio closed up shop to open a Chinese restaurant, I reached out to friends who I knew were making bags and such, to see who they used for production. My college roommate used "rural women from the south", and she put me in touch with them. I was reminded of Alabama Chanin, who prided themselves on using southern women to stitch their carefully produced clothing. I came to learn that I was working with one such woman.
"By producing locally, I have been able to work “close to the bone.” By reducing the time required for manufacturing, reducing overheads (in comparison to a big city studio), and enlisting the help of my community, I unknowingly built a system and structure that has allowed me to do much, much more in a shorter period of time."

BACKGROUND: No background here, I just whole-heartily agree. Another reason why I don't advocate crowd-sourcing design work.
"Invest in people; you will not regret it. This is one of the most important points to remember in the process of “getting it done.”

BACKGROUND: No background again, but I agree, and ask myself the same question: what is worth it to me to take me away from my family - husband, daughter, dog, cats, friends, community events, completing other enjoyable tasks.
"I sat down and started thinking about how many hours I had invested in this – very worthy – conference and realized that I was making about $2.00 per hour. So, for $2.00 an hour I was missing my daughter’s first time ice skating."

BACKGROUND: Again, no background ;) Just a new thought that has entered my mind now that I have a daughter and am carefully navigating a childcare system that works for me and my daughter.
"My inner dragon screamed “HOW WILL YOU GET ALL THIS WORK DONE? THE COMPANY WILL CLOSE.  YOU WILL FAIL.”

So, enough of my words, go read hers.

COUPON: Is the 'Deal of the Day' Dead?

Last week I started doing the unthinkable. I clicked ‘Unsubscribe’ from Groupon. And from Living Social. And from Gilt Groupe. And from Bloomspot. And from BuyWithMe. And from JDeal (yup, there are Kosher deals to be had)! And there are others that I’ve relegated to ‘Trash’ status automatically without even bothering to Unsubscribe.

Turns out that I’m not the only one who’s gotten overly fatigued with the daily coupon. And people are questioning who’s really getting the ‘deal’ here anyway.

Surely the customers are getting a deal... These coupons allow customers to buy a product or service at often 50-70% off – but stats say that less than 60% of these coupons are ever redeemed. So, instead of someone getting a free coupon from a website or the good old ValUPak, they pay upfront for a coupon that they aren’t using. (I admit, I fall into that category. I bought a kickboxing session something in NY and then never actually signed up for the class or redeemed my certificate.) But, I'm sorry what kind of deal is that?!?

Well, with all of that money being paid upfront for coupons that aren’t necessarily redeemed, surely the merchants that participate are raking it in. But we’ve heard mixed reviews from users – some who state that it’s been the best experience ever and other who grumble that not only didn’t they gain a new customer following, but that they actually lost money.

My question isn’t really whether the coupon sites are good or bad for business or consumers, but rather whether the fact that there are so many of them out there has caused an oversaturation that renders the consumer sick and tired of seeing their inbox crammed with ‘coupons’ for the newest sushi bar or spa center down the street.

There are 167 Daily Deal sites out right now according to localdealsite.com. What do you think? Is the Daily Deal the new equivalent of the ValUPak? Is it starting to get thrown into the proverbial recycle bin too? My vote is 'yes'....

Boy Meets Girl's Stacy Igel Meets the Monday Motivation Mix Turn Tables. Eclectic Mondays Ensue...


I knew of Stacy Igel's brand before I knew of entrepreneur & fashion designer Stacy Igel herself...The Boy Meets Girl logo is a catchy one, and has secured itself a spot not only into my memory but my closet.  That said, we connected this past year and realized we're from the same area and know a lot of the same people, as one often finds in the entrepreneurial community.  

In case you're not familiar with Boy Meets Girl or Stacy yet, let me fill ya in....

Abby Gardner, Director of MarieClaire.com, writer for Fashionista.com, and more describes Stacy Igel as “a force of nature and one whose talent and drive I admire tremendously. What I love so much about Stacy is that, despite all her success, she's not afraid to get her hands dirty – in the course of a single day she’ll take on the role of accountant, salesgirl, PR guru, merchandiser, company psychiatrist and -- of course -- designer...." (Sound familiar entrepreneurs?)

A fashion designer by trade Stacy is one of today’s leading trendsetters. Always destined to be a fashion designer; by the age of four she was outfitting her classmates and staging fashion shows. She grew up surrounding herself with great fashion and design and soon began working closely with iconic mega-brands such as Izod, Elie Tahari, Zandra Rhodes and Elsa Klensch. Doing this, like many small business owners, she became aware of a need.  For her it was the need for an edgy yet wearable, stylish yet casually classic brand in the young contemporary marketplace. Boy Meets Girl ® was born.

Since then, Boy Meets Girl®  has been seen everywhere from Teen Vogue to WWD on everyone from Gossip Girl to Anne Hathaway and is featured on the racks of countless specialty and department stores worldwide including Bergdorf Goodman, Bloomingdales, Saks and Fred Segal. 

Today, Stacy is the Founder/Creative Director and Chief Brand Ambassador of Boy Meets Girl®. Projects currently in development include hosting a web series sponsored by Lockerz.com called “Behind the Seams with Stacy Igel” and a reality series. Amidst all that it remains extremely important for Stacy to give back.  She's passionate this month (October, Breast Cancer Awareness Month) to honor the legacy of her friend Kristen Martinez who past away last year from breast cancer and has created a special t-shirt that gives back to the Young Survival Coalition.

So how does she stay motivated to do all of this?  We suggest letting her playlist do the talking as she takes to the turn tables.  Fun Fact?  Stacy's actual DJ name is DJ Daisy Deesh.

(catch up with Stacy on Twitter HERE & HERE)

PLAYLIST OF STACY IGEL, BOY MEETS GIRL

1. No One > Alicia Keyes

I listen to this song on repeat in the office/subway. It motivates me to keep moving and everything will be alright!

2. Zona Mona > Bela Flek

I do a lot of design work to this song. It gets me in the groove and my creative juices rolling. I listen to a lot of songs while designing but this is one that has taken me from college to now.

3. Strip Me > Natasha Bedingfield

Natasha and I met last Feb. I had always been a Natasha music fan and when I heard this song I felt the journey that she sings about here. I listen to this song when I run in the park. It is about the journey of building as an artist. I was fortunate to have Natasha perform at my last February show. She is a true artist!

4. Helena Beat > Foster the People

When putting together a playlist for my runway shows or presentations for NYFW I go thru 1000 of artists I either want to collaborate with or feature in the run of the show. I discovered Foster the People last year before the world knew who they were and used this song in my Feb. show. I am obsessed with this band and so proud of their success. I play them on repeat in the office.

5. Animal > Neon Trees

I love Neon Trees. Their music gets me up and out. Great getting ready music. I also was fortunate to have Neon Trees perform at my last Sept. NYFW show. They performed this song acoustic and it was right before they exploded. I love being part of an artists rise. I remember everyone asking me "Who is Neon Trees" and now everyone is like OMG Neon Trees. The power of the radio and media - amazing!

6. If You Want to Sing Out, Sing Out > Cat Stevens

You can ask my best girl friends to verify this but I think I have had this song on repeat for 20 years. One of my favorite movies is Harold and Maude and the whole playlist is of Cat Stevens. This song is just pure inspiring. I am a old soul at heart.

7. Coming Home > Diddy/Dirty Money

Another song I workout to.

8. Alive > Pearl Jam

My favorite band from growing up. Cannot believe it is there 20th anniversary along with Nirvana’s - crazy!

9. Rolling in the Deep > Adele

I think this is on everyone’s playlist!

10. Lights > Eli Goulding

I heard Eli over the summer and fell in love with her.

11. Seaside > The Kooks

Subway Special.

12. 4ever-The Veronicas

Last but not least the Veronicas performed at my NYFW presentation this past Sept.11th.

 

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Two Publicists, Two Insider PR Tips, Loads of Future Press as a Result!

I often find that a few small tweaks in a company's do-it-yourself PR campaign can make a world of difference.  A change in follow-up strategy or pitch copy can mean the difference between a reply or placement from your target outlet and radio silence.

So how can you be sure if you're doing things the right way if you're not a trained public relations professional?  Turn to the pros for help!  Lucky for you Tin Shingle is proud to be friends and colleagues with some of the best publicists in the business.  Today we pulled some advice from two such PR Gurus:  Malorie Kaye Goldberg of Cameo PR, and Connie Wong (a Tin Shingle herself) who is the founder of Moderne Press.  Both are well versed in working with new and small business brand and both were more than willing to share with you one of their favorite tips for entrepreneurs when pitching themselves to the press.

Want more tips?  Be sure you regulalry check in at our Ask the Experts section of the website where we carry tips, tricks and insider scoop along with answers to YOUR questions about PR, business strategy, legal scoop, accounting and more! And signup for our free newsletter to be the first to get great insider tips!

From Malorie Kaye, Cameo PR:

When introducing your brand to members of the press & media, the most important thing to remember is the age-old adage, "first impressions are everything."  It is imperative to ensure that every element representative of your collection is exactly as you would like it to be prior to presenting to editors, as their first glance will be the one that makes them come back for more or pass you by without a second thought. 

The most essential tools to have in place are aesthetically pleasing linesheets that include your entire assortment along with retail pricing, an easy-to-navigate website that is clean and simple yet cohesive with your brand, a bio that captures your background and inspiration in a few short paragraphs and a full sample set, properly tagged and ready to go out to magazines at the drop of a hat.  With the right foundation, you will offer editors a stress-free way to incorporate your collection in to their daily routine and hopefully secure the press placement appropriate for your designs.

Follow Malorie & Cameo PR on Twitter HERE!

From Connie Wong, Moderne Press:

Time is of the essence. Remember that the world of media can be very fast-paced, and editors are usually on tight deadlines. If an editor requests information/images/samples, make sure to ask when they need them by
- and deliver them on time! It could mean the difference between your product being featured or not

Follow Connie & Moderne Press HERE!

 

How to "Twitter Better" in Just Ten Minutes* by Using Party Etiquette

* Author's note:  Ten minutes was my estimate as to how long it will take to read this article....You might even give better tweet in LESS time if you're a speedy reader!  Exciting!

Twitter is an awesome and powerful "tool" in your entrepreneurial tool belt, and unless you've been living under a rock or on a self-imposed break from the information world for the past five or so years, you know this.  On nearly a daily basis I get a large majority of my information (breaking news, trends, scoop on what competition is doing, scoop on what my media contacts are up to, and more) via Twitter.  I form relationships about 3x faster with key media targets there, and the community itself is a powerful place to create and grow relationships with contacts whether they be in the media, potential co-branding partners, others in your field, stylists, celebrities - you name it!  Twitter broke down the physical and metaphorical walls that separated a lot of us and the space has become a powerful place for even the "littlest guy" to grow his or her brand.

That said, you'd think that when some people are asked to tweet you were asking them what they want engraved on their tombstone! The overthinking and "analysis paralysis" that goes on is astounding.  They worry so much about HOW to use Twitter in order to make the right impact that they don't use Twitter at all, meaning they make NO impact.

I know some of you reading this know the power of Twitter, but for those of you who may need a friendly nudge over to the Twitter-stream and inspiration to dip your electronic toe in it, I give you some easy ways to instantly get better at Twitter!  Even better, they are based on social skills you already have (here's hoping) and use regulalry at social gatherings.  That means that if you can make friends, you can make followers, so let's get down to business!

PRETEND YOU ARE AT A PARTY, HOW WOULD YOU CONVERSE WITH PEOPLE ?

Remember that Twitter is a conversation, just one that you're having online.  If I went to a party and kept saying "Hi I'm Sabina I'm from Tin Shingle come look at my website" or "Let me tell you more about ME" I can promise you my broken record routine and self-centered talk  about what I am up to would get old.  People would get bored with me and my conversation.  Sure people want to know what I'm up to but they want more.  They want to have conversations, have you contribute useful and interesting facts, anecdotes, replies to their comments, support for their statements and more.  If you use social media spaces to have a one-sided conversation you're going to be as popular as a party guest who only has one-sided conversations...which is not very. 

SO, BE A GOOD PARTY GUEST & ASK QUESTIONS, CONVERSE WELL....

This means that when you are on Twitter you should do one of the most powerful things you can do on Facebook & Twitter in terms of engaging your current and potential followers - ask them questions!  What a great way to generate discussions amongst your followers and get to know them a little better.  Now, this doesn't mean ask them what they had for dinner necessarily (unless this has to do with your brand) but try to keep questions within the framework of what you as an expert or you as a company/brand do....

For instance, if you're a DJ, you may ask them what their favorite music to unwind on the weekend is, or what their all time favorite album is.  If you're a chef you may want to ask if anyone knows what the origin of a certain dish is, or what seasonal vegetables they are including in their dishes lately.  At Tin Shingle, we ask our members and social media followers questions about how they work, what they are working on, business programs they use on their computers, how they stay organized....etc....etc...We ask them questions nearly daily and we get responses nearly as much.  People like to share, and we like to hear!  That is how a social media conversation is succesful!

So what if they don't respond, you ask?  SO WHAT?  Not every question gets a response, that doesn't mean you stop asking!  The system of asking questions on Facebook & Twitter is a proven way to engage your followers, and doesn't take too much time once you get the swing of it!  Still not sold?  When you are going to gatherings/parties/events this coming weekend or any engaging in any conversation with a friend or loved one this weekend try not asking them any questions.  Try just talking about yourself and see how far you get without feeling awkward.  It's just as useless to have one-sided conversations in the social media world.  After all - the key word is SOCIAL - so be social!

SHARE PHOTOS! 

You know how people love to whip out their phones and share pictures of their babies, friends, dogs, cool things they spotted when out and about, etc. when they are at parties?  People love to look at images when they are on social media! Again, it's important that you try to keep these images within the framework of what you are trying to accomplish.   If it's a personal Twitter and you're just trying to grow your own popularity/expert status/personal brand, sure it may be appropriate to share a photo of your shoes/dinner/view/dog/funny face.  If you are a designer maybe you want to share a photo of your jewelry making process or a new piece that you are revealing for the first time on Twitter. 

I'm a firm believer that people are more engaged and loyal to brands that they feel connected to, and pictures are a great way to reveal a more personal side of your brand or yourself!  A picture really can speak a thousand words!  They are also just more interesting! 

There are several places & programs you can upload photos to Twitter with, I personally use TwitPic OR at times I make it even easier by housing UberTwitter on my  blackberry and immediately uploading photos  after I take them on my cell phone if I think are a good match for my feed.  You can also set up a system that allows you to email photos to your Facebook fan page as well, using the subject line as the heading.  These make your feeds interesting and are proven to generate FIFTY PERCENT MORE IMPRESSIONS than posts without photos!  Once again, as with party etiquette guidelines, don't over-do it and don't share things you suspect your followers would have no interest in.... It's one thing to share a few photos of your tradeshow, it's another thing to post 50 play-by-play images of the set up that will simply clog your followers feeds.  Be picky and discerning the same way you would be when you were showing a friend your photos.

Finally, remember that once something is posted online it's ONLINE FOREVER.  Even if you delete a tweet or pic from your Twitter feed it's most likely floating out there somewhere in the Internet Universe, and in the blink of an eye a Tweet can be retweeted, re-posted and seen by thousands, so be careful and controlled when posting - especially if you are posting for your brand!

Use People's Names (Twitter Handles) when Talking (Nicely) about Them!  People love hearing their names, they just do!  They like hearing nice things about themselves as welll!  The same rule applies on Twitter.  A great way to connect quickly with the media/with potential partners/friends/interview subjects/celebrities is by making a statement on Twitter about them (a positive one of course) and using their Twitter handle in the process. 

Example:
I love the way @kjpixelated teaches her Tweetworking Class. She's such a pro & makes Twitter so much less scary!

Example:
I'm super excited about this week's upcoming @FreerangeReads event featuring stories about Peace & War Stories.

As you can see from the two statements above - I was not writing directly to either of those Twitter addrsses but if those statements were on Twitter, the people whose Twitter handles I posted would immediately see me writing about them.  This allows me to slowly connect with them (if we don't know each other), show them I know, acknowledge and like what they are up to, and may even result in a reply or re-tweet!  And THAT is often the start of a beautiful Twitter (and offline) relationship....

I encourage you to think about these party and Twitter tips this weekend and into the next week.  If you're a Twitter newbie try incorporating the concepts into your Tweets in the future, if you're an old pro, make sure you're applying them as well!  Heck if you're at a party be sure you're following the same rules - I bet you'll find new friends on and offline!

Happy tweeting!

 

Featured Member Tin Shingle, Cindy Tollen

Cindy TollenBeing an entrepreneur is nothing new to member Cindy Tollen – she started her first business when she was just 25. But in 2001, her son was diagnosed with eczema and Cindy was told that he needed a special soap.  That incident totally transformed then real estate mogul into a soapmaker and Sudz N Bubbles was born.  From custom work and party favors to her new ‘Twisted Attitude’ line out soon (and did we mention her HGTV feature?!?) – we think she’s definitely found her groove.

Sudz N Bubbles  

YOU as the Next Monday Motivation Mix DJ - Share the Tunes That Motivate You with our Readers

Every Monday we share music to get entrepreneurs near and far started on the right foot, selections carefully chosen by our weekly guest "DJ's" who have ranged from editors from Wall Street Journal and Huffington Post to, well, real life DJ's.  This regular blog series has even been cited in the Wall Street Journal!

Have you had a chance to check out all of the past Motivation Mixes?  Be sure you see what gets other small business superstars moving HERE where we've linked to all past mixes.

As our mixes have grown in popularity, so have our request for Guest DJ opportunities.  We're always excited to have new Small Business rock stars on our virtual turntables, and welcome inquiries.  In fact, we're inviting members of Tin Shingle to join us and participate in upcoming Motivation Mix Mondays!

If you're a member of Tin Shingle and would like to be part of an upcoming mix, check your Ongoing PR Leads and follow the directions there.  As with every Mix, we'll not only be sharing a few of your own personal motivation songs, but we'll share who you and your business are with our readers as well!

Until then, keep on working, dancing at your desk and finding ways to stay motivated!

 

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How to Make Money During a Recession - these guys are posting double digit profits

I’m not sure if you’ve heard, but we’re in a recession right now. Shocker, right?!? Yet, despite the housing bubble burst, the rising unemployment rate, the decline in consumer confidence, some companies are still making money – and not just staying afloat, but some companies are actually posting their highest earnings levels in the last decade – and no I’m not just talking about alcohol sales! Here are some quick tips on how to make money in a recession.

According to a recent article in the NY Times, Estée Lauder announced that this past year was it’s best in ten years and L’Oreal has boosted profits 12% from last year. The sale of pre-made cocktail mixers are up 24% from last year, body scrubs up 21%, cosmetics 22% and nail polish up 10%.

The reasoning behind all of this isn’t rocket science. When people go shopping and there’s not much in the wallet, but they still want a little luxury, they’re going to pick up a new body scrub or a lipstick. As people look to make professional services like manicures and highlights last a little longer (or even forgo them altogether), they’re going to purchase a new bottle of hair color or splurge on a higher-priced polish to help them keep their look ‘fresh’.

So, how can you make that work for you? Think about your product offering in terms of your customers – the new recessionista. Instead of talking about how great your new pre-made appletini mix is, talk about how now customers can make a night in feel like a night out. Or how the right accessories can totally refresh an ‘old’ outfit. Recognize that your customers may not have as much money to spend, but they’re still the same people. They still have the same needs and desires, they still want to look and feel as good as they did four or five years ago. Tap into that mindset, figure out what products and services you have to match, rethink your message a little and get out there and make some money. Click here for more.

Need a little help getting into that customer mindset? Check out our classes for upcoming workshops

Party & Book Review for The Big Enough Company Book Launch

The Big Enough CompanyThe title alone tells me that everything is going to be alright. I've run three types of businesses, and each of them faced questions that could grow them in big directions, and the question for me always came down to "Is that how I want to run my business?" The Big Enough Company is a new business book out by Adelaide Lancaster and Amy Abrams, co-founders of In Good Company and chief strategists of their own consulting company. I took the train in from "upstate" to NYC (Beacon) to attend their launch party at their beautiful shared workspace location for In Good Company, where I used to work sometimes to get a different atmosphere and mingle with other business owners when I lived in NYC and worked from my apartment.

The book is about how entrepreneurs start their business, and what becomes of that business in terms of how it grows. Sometimes the business grows beyond what the entrepreneur thought, and it becomes something unrecognizable or familiar, and the business owner is working for the business, instead of the other way around. Factor that in, with how women start and run businesses, which is the thread running through this book. The Big Enough Company features interviews with 100 women business owners who share their experiences and insight that will help you as you're growing your business, no matter what stage of growth, and no matter if you're male or female.

Adelaide and Amy set out to explore how successful female business owners have grown their enterprises in a way that sustains their own personal goals and needs, not someone else's standards.  Bo Birlington, editor-at-large of Inc. magazine and author of Small Giants: companies that choose to be great instead of big exclaims: "The Big Enough Company is loaded with invaluable tips, sound advice, hard-earned lessons, inspiring stories, and cautionary tales for women seeking to build a business they will love - and for men who want to know what's missing from traditional approaches to entrepreneurship. In the land of business books, it's a breath of fresh air."

The key phrase in Bo's review is "...for men who want to know what's missing from traditional approaches to entrepreneurship." When I've started my businesses, I've had different men, and women, give me comments that stay branded in my mind. They may not mean to, but it happens. Like this one from a dear uncle: "You're just starting as an entrepreneur. When I was in high school, I was selling candy bars to friends for $.50 and I'd buy them for $.10". Ok - so I didn't think to sell candy to my friends, but that didn't mean I had other thoughts or ideas on what I could sell, or how I'd sell it. In fact, in college, I had a love advice column and sold ad space to local businesses. Today, I continue to write editorial, interview people, and sell ad space, Twitter strategy, website designs, checkbook covers that I designed, etc.

Speaking of support, it was a delight to be - in such good company - of men and women who were there to celebrate the authors and the book. I talked to so many small business owners, and let me tell you - networking with women us *much* different than networking with men. That's a whole other blog post, but men dive in and get to the point and move on, and the women at this party actually came to me for the amazing tourmaline necklace I wore from Gemma Redux, and then we got into work and life and balancing kids with business. My necklace was a chic magnet!

I hunted for water with perfumer Jessica Dunne, founder of Ellie Perfume, and with Sharon A. Thompson, founder of Dream Workshop. Both ladies were fascinating, as I learned that Ellie created her perfume line after being enthralled with her grandmother's perfume collection, and having no background in beauty at all. Sharon is a tutor and educates children to realize their dreams, and how I wish I was in NYC to send Ruby to her! She also has a background in robotics, so bought a circuit board kit just for fun, and works that into some of her projects for kids to experiment with.

Julia Knight spotted my necklace from afar, and I learned about her many businesses, including her consulting business with arbonne. we talked about how SEO could help her arbonne website get above the rest, and how links from Tin Shingle as a pro-member could help that, but also a blog to start drawing traffic. Jessica Silverstein, Esq surprised me with her answer on what she does: writes resumes for attorneys.  Really? There's a market for that? Well sure there is, as resume writing is really hard (as I've recently realized...a person recently asked for mine, and I haven't touched that since...maybe ten years ago?). Watch for a workshop or article from Jessica on how to write a resume as an entrepreneur).

All around great night, and great book. I've ordered mine from Amazon, and you can too!

11 PR Don'ts You Can Easily Avoid: Our Tough Love

When giving PR tips we often talk about best practice ways to get you or your brand into the press.  As with any skill, there are definite do's when working with the media. There are also definite "don'ts".  As we always say here at Tin Shingle, the foundation of public relations is the relations portion.  It's all about creating great relationships.  In the same way you know to respect our personal and professional relationships we must respect your PR relationships because as in any other situation, a media relationship that took you months or years to create, can just as easily be damaged in minutes by a mistake you may not have realized was a "no no". 

Never fear, we're here to guide you away from these mistakes that are surprisingly more common than you may realize with some honest and straight forward advice.

We've compiled a list of easily avoidable PR Don'ts that you should commit to memory and share with everyone involved in your company's DIY PR team to ensure great media relationships and great press, in the future!

WHEN DOING YOUR OWN PR BE SURE YOU DON'T EVER:

Make it time consuming to reach you.  We're actually NOT a fan of the fill in the blank "Contact Us" forms on websites.  That is not only an extra step for press who are often working on deadlines, but it leaves them wondering when you will actually get the message.  Always have an email address at the very least, and if possible a phone number for "press" listed.

Fail to track your outreach.
  Every single pitch you make should be tracked in a spreadsheet.  If you don't do this you will never remember who you pitched what to and when.  This will lead to both overpitching and underpitching, both of which will prevent you from getting the press you're working so hard to get.  Spreadsheets are also great ways for you to keep track of pending press you have on the horizon, what you were supposed to send to an editor/producer, job titles of the media, contact information and so much more.  An organized PR program is the only type that will work.

Think someone in the press is beneath you or too little to give your time to for an interview/soundbite/etc.  Yesterday's little guy is today's Editor in Chief or Executive Producer. Just as I can assume you would never mistreat a waiter, receptionist, janitorial staff member, etc....But I digress....When I began my career as a publicist, I was always polite, prompt and gave of my time to editors big and small.  I tried to be as available as possible to them and treat everyone with respect.  The same people who were editorial assistants at the magazines I was working with them are now the directors, executive editors and in some cases, have started popular blogs that carry nearly as much power as magazines.  The production assistants at some shows have become EP's (executive producers) at others.  And ya know what?  I still work with them.  I can promise you that you would be hard pressed to find someone in the media who I have ever burned a bridge with, because I haven't.  It's made outreach that much easier and made a huge difference in all the press work I do.

Think the reporter "owes you" a placement.  Ever.  So you sent in segment tips and ideas and they didn't use them.  So you sent over cookies.  So you have pitched them 15 times and they have told you they'd love to do something with you in the future.  It doesn't matter, the nature of media is such that it is ever-changing and the producers and editors selecting the content have tons of reasons why things will and won't work at any given time.  Conveying to them that they "owe you" is a fast way to kiss a great media relationship goodbye.  Sound crazy?  We've actually heard reporters tell us of people who have said this to them.  Those people will never be called back again.  Ouch.

Be unavailable or difficult to work with. No matter how fabulous you and your brand are, you are at the mercy of the media and their schedules.  Just accept that (we as publicists did years ago).  This means that unless you are a major star, no one is working around your schedule as much as you need to work around theirs.  They want you to meet them at their office?  You say yes.  They want to meet next week at noon?  You make it work.  You do not say you cannot because you are on carpool duty.  You just don't.  They also often have the final say in TV segments if you're an expert, so unless it's honestly compromising your integrity as an expert, you must be flexible.  Your reputation gets around and the media world is small, if you are known as a difficult brand/product/expert it will be very hard to get work in the future.

"Steal" email addresses from queries and hit them back with a completely different pitch.  This is an old trick that admittedly, can work in your favor at times, but only if done correctly.  Basically, if you see a PR query on our Tin Shingle PR Leads, HARO or any other lead source and then you say to yourself "oh hey this person from XXX media outlet would be great to pitch my story to, even though they are asking for something totally different now" and you proceed to pitch yourself to them by taking their contact from the query, you are making a mistake.  Let's think about it - they aren't asking you for your story, they are clearly working on another story.  They are not fools, they will know you lifted their email from a PR lead list (I can bet you this is why HARO emails are now anonymous).  This is "contact abuse" and another fast way to ruin a media relationship.  If you cannot physically stop yourself from lifting a useful email address, store it in your contact database and research the contact.  If you still think they are a good fit, wait a bit before you pitch them.

Take ages to follow up.  When someone contacts you, there should be some system in place in your business to be sure they are replied to within an hour if it's on a weekday.  If not, believe me, there will be 10 other people ready to take your place in the story.

Fail to introduce yourself.  Do you walk up to someone you don't know at a party and immediately start talking to them about yourself before an introduction?  Of course not!  Then don't do it with the press.  If it's via email, a simple "Hello, this is XXX from XXX" will suffice.  If it's via phone you should not only introduce yourself (briefly) you should also ask if they have a few seconds before you launch into your elevator pitch.

Be unprepared in terms of press materials:  You should never have to scramble to get the media what they want.  What does this mean?  You should have the following items ready to go so that when a media contact asks for them after pitching, you can email it to them immediately:

  • Product Shots (high and low res)
  • Headshot (high and low res)
  • Media Kit (with an About the Company, About the Founders, Tip Sheets if you're an expert, and any other relevant information)
  • Product linesheets if you're a product based brand (with retail pricing only)
  • A website you can direct them to (even if it's a classy looking WordPress site)

Pitch an outlet without doing your research.  It's not enough to say "Oh I'd love to be on XXXX (insert dream outlet here).  You need to know if they cover experts/products similar to you, how they deliver the information, if they've ever worked with anyone like you in the past, who covers the section/segment you want to be in (if you can find this out...) etc.  The more you know the better your chances are.  ****BONUS TIP**** If you can site a segment/story they did in the past that you enjoyed you're sure to win brownie points!

Say to yourself "I'm not a publicist, so a lot of what Sabina mentioned above isn't really my job".   Oh really?  Let me break it down for you "tough love style" :  It is your job.  Unless you hire a PR agency to make relationships for you and do your research and carry out your campaign as professionally as possible, you are the one in charge of your DIY campaign.  Even if you're getting help or taking classes or getting contacts from somewhere/someone, having them isn't enough.  If it was that easy, everyone would be in the press.  Whether by Twitter, by phone, by email, by deskside, by boat, by plane.....however you need to make it happen, it's your job to make this DIY campaign work.  The buck stops with you.  If you don't take it seriously, you will not get serious press.
 

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