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Snagged: USA Today & the Winning Pitch that Got Palmetto Cheese In!

We love sharing small business press success via our new Snagged blog series, and as of late we've had so much member success that the series is backlogged (we're talking loads of new success stories to post), which is quite a good problem to have! 

This latest post, however, will be the first of its kind in the series as we're not only celebrating a major press moment in the life of a small business (USA Today feature: see HERE), but we're also sharing the winning pitch that the brand sent in to snag the story, and a few lessons we can learn from their submission.

Here's the background you need to know:  Tin Shingle is happy to have cultivated a great relationship with members of the press who know they can turn to us not only as experts in the world of small business but also a a source they can use to pull entrepreneurs, small businesses & their anecdotes for upcoming stories.  This is exactly what happened this month, when USA Today reached out and let us know they were doing a story on social media and its impact on company growth.  We immediately put out the call for companies to submit their own stories, and received a slew of responses, all of which we forwarded on to the reporter covering the story. 

Within minutes she asked to hear more details about a few of the submissions and also to be connected to one member in particular, and that was Palmetto Cheese, a pimento cheese company out of South Carolina, founded by husband and wife entrepreneurial team Sassy & Brian Henry.  They spoke a day later and the rest, as they say, is history.  Not only did the couple land a major mention in a USA Today feature, but their photo was also included in the story, a big moment for any small business!  We over at Tin Shingle were also happy to be featured in the story as well, but this post is now about us, it's about what you can learn from the Palmetto submission. 

We'll admit, when we saw their initial email come through to us, we had a strong feeling their submission regarding social media would make the final cut.  "Why?", you may ask?  Well don't just take our word for it, read it below, as we received the team's permission and have reprinted it here for you.  After you read it, we'll discuss why we think it helped them land the story, and what you can learn from it....

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The winning USA Today Pitch (exactly as we received it):

From: Palmetto Cheese <palmettocheese@sc.rr.com>
Date: Tue, 14 Feb 2012 12:45:12 -0500
To: Sabina Ptacin <sabina@tinshingle.com>
Subject: Palmetto Cheese - USA Today story

In the beginning we used social media to give out recipes and serving tips for our product, Palmetto Cheese.  This was done to get people thinking about different uses for pimento cheese other than a sandwich.   We also posted images with our brand and the founders to introduce ourselves. While this was a great place to start, it didn't bring in a lot of followers because it wasn't creating a dialogue. There was nothing for customers to connect to.  Once we started truly interacting with our customers and created a community, we began to see an increase in interest and customers.  What did we do?

• We educated and empowered consumers on how to bring Palmetto Cheese to their grocery store.
• Social media was used as a platform for instant customer service.
• Giveaways for coupons and promotional materials got customers/fans interacting on a daily basis.
• Providing links and videos about new locations to purchase our product brought in new customers and fans.

Our growth:
• In 2009, when our social media started we sold 547,000 containers of Palmetto Cheese.
• In 2011 we increased to 2.1 million containers sold.
• As of 2012, we have over 21,000 Facebook fans.

Our social media education is ongoing and is purely trial and error. It's all about finding that niche that the customer is interested in. Social media changes continually, so we try to stay on top of the newest trends and give our customers the human connection they expect.

Website: www.pimentocheese.com
Email: palmettocheese@sc.rr.com
Contact name: Brian Henry
Contact number: 843-XXX-XXXX

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Well there you have it, the winning pitch revealed!  Now let's dissect it a bit and I'll tell you why I think it worked so well:

  • For starters this pitch was direct, to the point, didn't trail on for paragraphs and gave succinct answers to what the reporter was asking.  Press people are busy, they don't have time to dig through a long winded email to get the information they want.  Sassy, Brian & Nathan (a Palmetto team member) delivered an easy to read paragraph explaining exactly what their social media strategy was.
     
  • They used bullets.  Eyeballs like bullets.  They like spaces between paragraphs.  I can promise you when I see pitches that are one giant page of writing, my eyes begin to blur before I even begin reading it and I'm less inclined to think the person writing it will be delivering the information I want.  Bullets helped Palmetto Cheese first point out exactly what strategies they used on Facebook and THEN bullets helped the reporter see the result of these strategies.
     
  • They showed the reporter exactly what she wanted: the social media strategies and the result they delivered WITH facts and numbers to back it up.
     
  • They included their contact information and links to every other relevant piece of info the reporter needed to decide whether or not she wanted to use them for the story: company contacts, link to website, names.
     
  • They were honest. They didn't exaggerate, they admitted what they did was often trial and error.  The reporter wants real stories in order to write a story that other small businesses can read and relate to, and if you misrepresent yourself or your business, or inflate numbers or try to talk yourself into the story instead of telling your story, it rarely works in your favor
     
  • They were a good fit for the story.  Sure, we all want to be featured in USA Today (and several other top media outlets), it's a huge deal.  It has nearly 2 million readers !!).  That said, the best press comes from the best fits.  Sassy & Brian were a great fit for their story because they could show (with anecdotes & numbers) that social media did, in fact, work for them.  It clearly is a major part of their brand as they have over 21,000 Facebook fans.  Those fans love Palmetto Cheese so much the article itself had 22 comments posted, of which nearly all were Palmetto fans.  Their Facebook fan page is covered in conversations and has signs of active engagement all over it.  They weren't simply trying to spin themselves into a story they didn't belong in, they were exactly what the reporter wanted.  Too often I see companies who want press so, so much that they pitch themselves (sometimes repeatedly) for stories they do not belong in.  This not only is a waste of your time, but it could have a negative effect on you and your relationships with the press.  On top of that, the more time ou waste pitching yourself to stories you don't belong in, the less time you have to spend pitching outlets/stories you do belong in...Time is money, entrepreneurs, use it wisely!

Well there you have it, the curtain was drawn back and you were able to see just what it took to get Palmetto Cheese into USA Today.  What surprises some people is that it wasn't a three page submission, it was much shorter than many other emails we received, less truly was more, and yet what they wrote was enough.  Use this as a guide to and lesson for your own responses to reporter queries, and stay tuned to some more Snagged posts in which we include the actual winning pitches that entrepreneurs like you used to tell their story.

Happy pitching!

 

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How to Pitch: How Someecards, Tin Shingle PR Leads & HARO Reveal Hot Topics in the News

The act of pitching, from creating a "perfect pitch" to landing a placement because of said pitch, is a business art form that even the best publicists work regularly at improving upon.  Whether you're a PR pro or a small business owner just dipping your toes into the world of DIY public relations, there is always room for improvement.

In today's How to Pitch series post, I'm going to talk about three sources (one that may surprise you) that I use to gain insight into the hot topics that will be relevant to the media, which serve as reminders and inspirations to me when working on my short lead** pitches.

**short lead - pitches that you're sending to outlets such as newspapers, blogs, websites, television and weekly magazines.  These can turn into stories within hours to days after you pitch them, so the stories you're pitching them should be relevant to what is happening now or in the near future.

The bottom line is, the short lead media all tend to hover around the same hot topics every week and/or month, finding new and interesting ways to cover them, and it's PR placement gold if you can find a way to "spin" you or your business into these stories, or find a way to piggyback onto them.  Hot topics could include anything from national holidays to a Hollywood divorce to the upcoming election.  The point is, they are the stories the media will be talking about across all types of outlets, and this means you're chances of getting on air (or in print or online) increase if you can find a newsworthy way to attach yourself to them.

But how do you make sure you even know what hot topics the media is buzzing about?  Well of course there is the obvious: read the news outlets - especially those you want to be covered in, but also the major news providers in order to see what is "newsworthy".  Every morning I wake up and read everything from CNN.com to Slate to People.com to the major daily newspapers and oh so much more throughout the day (thanks mom & dad for forcing those speed reading classes on me in high school).  But there are other ways I measure what is buzzworthy now and what will be in the near future, and I'm going to give you a few of these today. 

PR LEAD SOURCES (Tin Shingle, HARO, etc):
If you're doing your own PR, chances are you're subscribed to a PR Lead generating service of some sort (where members of the media place queries looking for experts, products, anecdotes etc. for upcoming stories).  You could be getting these from people like us here at Tin Shingle (where we send out PR Leads 2x a week and upload them constantly to the website) or you could be signed up for a more general service such as Help A Reporter Out, either way they actually provide more information than simply reporter queries.

I read scan through PR Leads sent from both of the above sources daily, and I look at them with two eyes...My primary reason for reading them is, of course to see if there are any upcoming stories in the press that are good fit for any of our clients at Red Branch PR, as well as the team at Tin Shingle.  The secondary reason I read these leads is that I can often see a pattern in media requests, mostly for short lead stories but at times for long lead (stories planned months in advance).  I look to see what stories are repeatedly being queried by different outlets.  This tells me that the story is hot, will be getting lots of coverage, and these outlets (and more) will most likely be covering the topic from multiple angles.  I also look to see timing of PR stories.  If start seeing a lot of queries for a specific holiday, it reminds me that the media is already "pulling" (asking for products/experts/input) for these stories.  You would be surprised at how early some stories begin to take shape, and these PR Lead sources often reveal the timing to you by announcing their pulls via lead generating sources.

SOMEECARDS - AN UNLIKELY SOURCE FOR HOT TOPIC HINTS
I have loved the online, free e-card source Someecards for years, as they have some of the funniest, snarkiest and generally entertaining e-cards around, and I love sending them to friends & work colleagues from time to time.  Years ago, when I first began using the website, I used it simply for what it was created to do - send sassy cards.  Then I signed up for their newsletter, and I discovered that the company was useful in other ways as well: they always have their finger on the pulse in terms of hot topics in the news and approaching holidays.  After all, they have to, they're an e-card company!  In a way, specialize in short lead stories! 

So how do I use them for my PR brainstorming/hot topic hunts?  I subscribed to their newsletter, which will tell you what the hot card topics are of that week - in these newsletters they show off their latest cards which are nearly always directly attached to upcoming holidays or hot weekly topics - this week I saw everything from political/election cards to President's Day notes to Mardi Gras to cards about basketball player of the moment Jeremy Lin to jokes about the Facebook timeline.

I also check into their site every week and check their homepage slideshow and "newest cards" that always nail it in terms of what everyone is talking about.  The fact that I can then send a few funny notes out from the site afterwards is just the cherry on top!

Well there you have it, a few new tips for your DIY PR campaign, a little fuel for your PR fire!

I encourage you to stay tapped into the Tin Shingle blog for more How to Pitch lessons, which we'll be serving up regularly in hopes to make your journey to wonderful press placements a little easier!

Now get to your hot topic research!
 

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The Top Pinterest Articles Every Business Should Read (We Did the Searching for You...)

At this point in 2012 we're fairly certain you've hear all the buzz about Pinterest.  If you're still not 100% sure about what it is, read HERE for a straightforward and easy to follow explanation before reading any further...

Ok, everyone caught up now?  Good!  Now that we know the what, you're probably left with a few more questions.  You may be wondering the how now..."How do I use it for my business?"  "How does Pinterest lead to sales?"  "How can I master the basics (without adding too much work to my already full "to do" list)"  You may even be wondering, "Who can I follow as a good Pinterest example?"  Well look no further!

We, like you, are new to the Pinterest world, and we're ready to sink our teeth into it and learn about how it can best benefit our businesses and yours.  For weeks now, we've been scouring the web for the best articles out there about the world's most famous bulletin board, and we've compiled them below for you to make your Pinterest studies easier for you! Class is now in session!

The Top Pinterest Articles Every Business Should Read:

1. What's This Pinterest Website? (Wall Street Journal)

2. It's Foolish for Brands to Ignore Pinterest (PR Daily)

3. Pinterest is Simple, but Strategy is Still Required (Media Bistro)

4. How Pinterest Really Makes It's Money: Should You Care? (Inc.)

5. Pinterest Becomes a Top Driver for Retailers (with Infographic) (Mashable)

6. 56 Ways to Market Your Business on Pinterest (Copyblogger)

7. Pinterest: Who to Follow (Business Insider)

Taking an Interest in Pinterest - What is it?

Pinterest - what is it?

Pinterest has been taking the social media world by storm the last few months. But, what is Pinterest? Why is it so popular? And what do you need to know about it as a business owner and entrepreneur?

First, what Pinterest is.

Pinterest is virtual bulletin board that allows users to find and share images, links, and text they like with the world. Users can create multiple boards based on their interests (places you like, neat and quirky finds, clothes, shoes, jewelry, the sky’s the limit) and when they find an image, link, etc… that they like, they use the downloadable Pinterest bookmarklet and ‘pin it’ to the appropriate board to organize it. It’s kind of like a StumbleUpon for images, or Stylehive for style ideas.

Followers can then comment on your pins or re-pin them on their boards. And because as you pin things to your board, they also get pinned to the Pinterest home page, it allows you to build an audience of followers beyond your traditional circle of ‘friends’.

Here's a snapshot of the Pinterest home page when it shows recent photos pinned by different people:

 


 

 

 

 

 

Why you should care about Pinterest right now.

One of the reasons why Pinterest is so intriguing is that it’s now driving more traffic to websites than LinkedIn, Google+ and YouTube combined. And that’s interested traffic that tends to buy the items that they’ve seen pinned to the wall. According to an MSNBC.com interview with Sarah Conley, social media manager at ideeli.com, they’ve seen a five-fold increase in sales from the referral site.

We collected some must-read links from media outlets such as Mashable and PR Daily. Read those for more business news about Pinterest.

Why Pinterest is suddenly as popular other social media sites

Why is Pinterest gaining in popularity when other sites like Facebook are suffering from fatigue? Huffington Post writer, Bianca Bosker suggests in her article, The Secret to Pinterest’s Success: We’re Sick of Each Other, that it could be because Pinterest isn’t just another way to proclaim your greatness to the world. It’s less about ‘look what I just did’ and more about ‘I just found something cool that someone else created’. It’s more a beautiful, aesthetically pleasing version of your vision of the world.  

What should businesses know about Pinterest?

Well, if you have a product-based business with an online presence, you should think about joining in. Create a board or two and pin some of your gorgeous (note they need to be pretty!) product shots. And just as with any social media tool, it’s about conversation and forging connections with others. See how five small businesses are using Pinterest in their business strategy. So start following some ‘pinners’ who have similar interests. Need an idea of who to start following? Start with us!

Featured Tin Shingle, Yolanda Shoshana

Yolanda Shoshana aka "Shoshi"A courtesan entrepreneur is in our midst. Yolanda Shoshana, or "Shoshi," is a lifestyle provocateur that arouses you to think and take action to live a luscious life. She is a multi-platform media personality, lifestyle journalist, luscious life guru, sex goddess, perfume creatrix, wedding officiant, matchmaker, and new thought speaker in New York City known as the "Luscious Lifestyle Diva". Shoshi is a popular expert/speaker on sex, love, courtesans, relationships, and luscious living on various media outlets. She also is the host of her own talk shows: Luscious Life Radio on Women's Radio, The Luscious Life with Shoshi on MNN, and Courtesan Candy on Mingle Media TV. Visit Shoshi's entrepreneurial portfolio here, and see how she can help you!Paste

Motivation Mix: Ruby Ray Likes Samples

Normally Sabina is the deliverer of kick-butt mixes for Motivation Mix Monday. But this Monday, we had to let my daughter, Ruby Ray, take the stage to give you a live performance. She is being groomed to be a country music singer, and right now, she's working on her rhythm and costume selection. Take a few seconds to watch her getting pumped up for her Monday at baby school! And yes, that is a cash register you see on its side - we're practicing punching in numbers and opening the drawer for spring time lemonade stands! We have an actual lemonade stand, and are can't wait to set it up in the front yard for the many church go-ers we get on Sundays.

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Snagged: Fox Business News Features TWO Members in their Made in America Story

Just as the news is on a 24-hour cycle, PR leads can come at any time, and as we say time and time again, the early bird often gets the worm.  What we also like to say is, "don't give up, answer those leads!" as you never know when the next PR lead you answer could be a slam dunk for you!

So was the case just last weekend, when Fox Business News put out the call for Valentine's Day products that were "Made in America", something we knew several of our members could provide.  Wasting no time, our PR team uploaded the lead Saturday evening and spread the word about it via our social media channels and private member email group.  Within seconds, jewelry designer Peggy Li was on the case, along with several members who let us know they were off to the PR races. Way to be on your email entrepreneurs, you never know when your next big break could strike! That's the thing about PR, timing is a big part of it.  (That's why it's good to have pre-written pitches about your brand, expertise or product ready to go!)

Well the hustle of TWO members paid off, as when the story went live, not one but two of our members were featured in the story, which you can read its entirety HERE. Peggy was joined in the story by fellow jewelry designer Emily Elizabeth Jewelry in this amazing placement, giving them both wonderful national buzz fromo one of the country's biggest news networks!

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Product Delivery Packaging: People DO Judge a Book by its Cover

What you're looking at in the left hand corner of this blog post is what I discovered in a lovely delivery we received at Tin Shingle HQ recently.  It was nestled cozily within a box sent to us from one of our members, Jessica Bolbach of accessories company BOLBACH.  What you're also looking at is what I like to call "how to properly deliver a product".  Whether you're a multi-million dollar brand or a small mom & pop operation, whether you're sending a book, a baby product, food or simply your media kit, the way you deliver your product (the product you're spending sleepless nights sweating over getting JUST right) impacts how people perceive your brand - before they even open the package.  Just to clarify, I'm not talking about the packaging that your manufacturer (or you) uses to house and protect your product.  What I'm talking about is the way said product or sample is delivered. 

For years we've been told "don't judge a book by its cover", but in public relations, that rule goes out the window.  Instead, I encourage you to adopt the mentality, "dress your product/book/media kit for the press placement you want." Whether making a first or fifth impression, every contact a producer, editor, stylist, celebrity or retailer has with your brand is sending a nonverbal message about you and your brand.  When we received the package from BOLBACH, I opened the box to discover the above carefully wrapped package-within-our-package and immediately the office began "oohing" and "aahing" over it - before we'd even seen what was behind the lovely leopard print tissue paper.  Jess had set the stage, and we were already excited!  Not only had got us hyped, we already knew who had sent us the gift because like a good entrepreneur should, she'd labeled it with a sticker and attached her business card to it.  Slam dunk!  Now we were in a happy state of mind AND we knew who to be happy about.  This is exactly how an editor should feel! 

Now I know what many of you are thinking, "I can't afford nice packaging."  Well I won't take that for an answer.  If you're budget is bargain basement your can get 20 reems of tissue paper at the dollar store, some ribbon, some bags and use address labels you print with your logo onto it and place on your bags and packaging.  If you're an expert you can find folders at Stapes that you can dress up with your logo via sticker and spiff up with nicely made marketing material.  Spend a little time searching online and you can easily find deals on any and all sorts of packaging.  Ask around at Tin Shingle, or whatever entrepreneur group you belong to, and find out where other brands get their paper goods.  Why do I care so much?

Here's the stone cold truth:

TRUTH: Whether you're an expert, service or product based brand, you are competing against hundreds if not thousands of brands to get the attention of your targeted press/retailers/customers/celebrities/stylists/etc.

TRUTH: You are also competing against major national brands (corporate and independent) who deliver beautiful packages, some over-the-top and some understated and elegant.  You are not in a place to blow your budget and overhead on grandiose baskets full of product and samples and packaging with bells and whistles, so you best do well with what you're working with.

TRUTH: People will judge you on how you deliver things and the press will wonder  "if this is how they send it to me, HOW will they send it to my readers/viewers".

To help make your packaging planing a little easier here are a few tips:

  • Ask other entrepreneurs in a field similar to yours how they package/where they get supplies and for recommendations and tips.
     
  • Follow your delivery targets (editors, stylists, etc) on Twitter - they often post images of deliveries they get, and it will give you a peek into the reality of the situation.  Look at these pics again every time you debate on whether tossing your product into a used box/bag.
     
  • Find packaging that works for your brand - BOLBACH's leopard print tissue was a nod to their funky and fun fashion sense.
     
  • Be sure anything coming in a bag or box is labeled more than once with your company information.
     
  • Always include a busines card (or two) in your delivery.  If it's going to the press, inlcude a media kit.
     
  • DO NOT overspend on packaging.  As much as I'm telling you this is important, it will be a sad day if you're going over your final $2,000.00 in your bank account and you are faced with the fact that you spent $5,000.00 that year on packaging.  Be realistic about what you can and can't do.
     
  • Have fun with it - get creative!  Sometimes a little creativity goes a long way.

Whatever you spend long days and nights working on every week deserves lots of love and attention at every stage of your work - from conception to presentation.  Don't miss out on great opportunities because you cut corners or didn't pay too much attention in homestretch.  Take pride in the details and little touches, and let them lead you to big success!  After all, how you do anything is how you do everything, so show those receiving your packages you do it RIGHT!

 

SNAGGED! Tin Shingle and 3 Members Featured in New York Daily News Money Section

Katie Hellmuth Martin and Tin Shingle Featured in New York Daily News

It was a hustle kind of a Monday morning. The PR Lead came across my Tin Shingle member account (yes, I use it as a member as well as being a co-founder!), and I thought I had a shot at answering it. The lead was from a freelancer calling for New York home based businesses, and was looking for tips about starting or running a business from home.

Bam, I can do this, I thought. Catch is, I no longer live in NYC, so sometimes my shots at these types of stories don't get called back because they like their Manhattan, and I'm up the Hudson River. My new policy is, when I see a PR Lead that I can answer, I answer it right away. Otherwise, it goes into the black hole of my inbox. I'm mainly a service-based business owner, so getting press is not at the top of my list, since I don't have product to link to (well I do have a product based business too, but it's literally in the closet at the moment). Service-based peeps can often put the act of pitching the press off. The result is: no press. Why? Because you're not practicing, you're not honing your pitch to make it better, and you're not getting better at making a pitch, and thus faster so that you can be done in less time and get back to your work.

I answered the lead in 10 minutes. I included tips that she could use right away, and offered more if she had a different angle. I didn't know who the publication was for, and I didn't care. When the pr lead is from a "freelancer", you never know who you're dealing with.

Turns out, I was dealing with the New York Daily News Money section. The writer emailed me back 15 minutes later to schedule a call. We locked it in for that day, and had our 30 minute phone interview. Later on, she emailed me to tap into my Tin Shingle member community for more businesses to feature, as she didn't want to be inundated with pitches.

But of course! I took to our exclusive PR Leads and posted the lead and emailed the private member email group, urging them to check the lead and send in their pitch. Two more members were chosen, and were *the* featured businesses for the story, which got front page of the Money Section of the New York Daily News. In their pitches, Nomie Baby sent a picture of herself at work in her home office, and Sabina Les described how she started her home based scarf design business after being laid off from a job. Both got excellent coverage, photo spreads, I got quoted a few times with advice, and it was a great day in the land of Tin Shingle.

And here's our pitch to you...
Have you joined us yet? Come on. Come on over for this and many other exclusive, one-time opportunities you could be taking advantage of right now. If you are hustling in your business, Tin Shingle has lots of tools to offer!

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Snagged: Simply Sweet Arrangements Scores LOVE from ModernMom's Valentine's Day Guide

It seems like lately we keep repeating the phrase "Another day, another Snagged hit" over here at Tin Shingle.  Members are taking an active role in their press outreach via the leads we supply them with and proving that just like at a gym, when you put in work, the results come!  One of those "star pitchers" includes Simply Sweet Arrangements, who hit PR gold this week when she scored not one but two great placements in major outlets.  The first we're sharing a glimpse of is the Valentine's Day Gift Guide over at ModernMom.com (led by Hollywood mom Brooke Burke), which you can check out "live" HERE!

Not only was it a great story on Simply Sweet on a highly trafficked website, but it was her SECOND in the same outlet, which goes to show you, when you have a great product, outlets will want to feature you again and again and again...

Check out the yummy goodness featured in the story above - we're a BIG fan of her chocolate lips, much more fun than traditional Hersey's Kisses.

Do yourself a favor and head over to her site as well, the chocolate treats are delish, creative (your faces on chocolate anyone?) and the prices are totally reasonable.

 

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